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Writing Web Copy

Most web users look at a web page for 3-15 seconds before deciding whether or not to stay. The fact that they look at copy first has should greatly influence the way your write for your website. Graphics won't persuade a potential customer to stay on your website. But a really strong headline and strong sub-headers will.

(if you want to read about "Writing for the Search Engines" go to: content for SEO >> )

How Does a user read a web page differently than a printed page?

  • They read a web page a lot more slowly
  • The scan a web page very differently
  • They usually don't finish it

Reading a Web Page

The average user reads a web page 25% more slowly compared to reading printed page. That means reading long copy can be very frustrating online. Break up page to help users read the copy:

  • Use headlines and sub-heads to summarize information
  • Use more white space
  • Use bullets where practical
  • Use bolding (but don't over do it)
  • Don't use all capitals - All caps on-line means your yelling at your customer

Scanning a Web Page

Contrary to what you might think, the average user won't look at graphics first - like in print advertising. Instead, the web user's eyes will go to the copy first. Specifically, your headline and sub-heads.

To read more in-depth on this topic, go to: Eye Track III

When it comes to reading a web page there are two major groups: word-by-word readers and scanners.

21% of online users read word-by-word. The other 79% scan a web page headline to headline. Sub-head to sub-head. Picking up only the larger, bolded or italicized copy.

All of your selling points should be "easily scannable".

How Much Of Your Copy Do Users Actually Read?

About 75% of the length of any given page. This is big news because most web pages will have the important conclusions, calls to action, and order information on the bottom 25% of a page. That's a big no-no. Because it will never get read.

You have to have your conclusions written early on your web page to ensure it gets read.

 

 

 

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